Health and Safety
Report on Health and Safety Requirements
Health and social care is the term which is related to integrate services that are available from health and social care providers. Provision of health and social care play an important role in country. It involves several elements such as law, nutrition, ethics, biology, sociology etc. This report is prepared to analyze the policies, review system and procedures for communication of information in health and social care and legislative requirements at the work place. Here in the report the ways in which health and safety requirements impact on customers and the work of practitioners, effect of non-compliance with health and safety legislation, monitoring and review of heal and safety in the workplace and the effectiveness of policies and practices in the health and social care in promoting a positive, healthy and safe culture is discussed.
The review system, policies and procedures for communication of information at Mid Staffordshire NHS Trust about health and safety in the workplace is was not very effective as they were failed to listen the problems of their patients which were resulted in the death of the patient. The trust failed to tackle an insidious negative culture that tolerated poor standards and a disengagement from leadership and managerial responsibilities.
The trust mostly focuses on reaching national targets and achieving financial balance which resulted in the failure of hospital. They always are seeking the foundation trust status as the cost of delivering acceptable standards of care. The management of hospital was not performing their responsibilities effectively which was resulted in the death of a patient. Employees were not hearing the problems properly and they didn’t read the reports of clients which lead to public inquiry of Mid Staffordshire NHS Trust in relation to the care received by patients between 2005 and 2008.
The communication of information at hospital was not effective as workers were not taking proper care of patients and not hearing their problems properly so the communication system was not efficient. They had not developed proper policies and procedures for health and safety of patients at the workplace. There was inadequate review and maintenance system resulted in the death of patient which led to the appalling standard of care provided by Mid Staffordshire.
The system, process and policies of hospital were not good and their management for health and safety of patients was inadequate. They were not providing proper care to the people which resulted in the death of Gillian Astbury. She was suffered from diabetes and was admitted in hospital but the team of nurses did not bother to read her medical notes and failed to provide proper care to her. So, the system, process and procedures of hospital were terrible.
The management of hospital has so many responsibilities for health and safety of in relation to organization structure. The management of hospital is required to develop effective policies and procedures which are needed to be followed by employees at workplace. They have to provide proper direction to their nurses and other staff for proper care of patients. Management of Mid Staffordshire has to provide proper training and development to their staff so that they can perform their duties effectively and can provide proper care to patients.
They can recruit new high qualified and skilled staff in order to provide high quality services and care to people. Managements of hospital are required to conduct meeting with their employees and can provide proper guidance for health and safety of each patients. They are responsible to conduct daily meeting with staff. The management is required to They are required to implement the health and safety acts and provisions developed by government. They are responsible for monitoring and evaluation of process and policies used by hospital.
Management have to inspect the performance of nurses, medical professionals and other staff in order to provide proper health, safety and care to the patients. They have the responsibility to develop proper structure so that employees have the knowledge about the person to whom they have to report. It helps to remove ambiguity and provide proper direction to the workers. Management also has responsibility to provide training to their existing and new staff so that they can perform their responsibilities effectively.
In the health and social care workplace there are various laws and regulations developed by government. Management has the responsibility to ensure that all employees are well trained on health and safety issues that may occur during the course of their duties. They are required to follow Health and Safety Work Act 1974 in order to provide proper care to patients in hospital. Mid Staffordshire have to implement Health and Safety Regulations 1981, Reporting of injuries, Diseases and Dangerous Occurrences Regulations 1995, Management of Health and Safety Regulation 1999, Mental Health Act 2007, Manual Handling Operations Regulations 1992.
They can follow these acts and regulations in their operations would help them to provide proper care and safety to their patients. They are required to give priority for successfully follow of these regulations in their operations in order to provide health and safety at workplace. Hospital also need to give priority to security system which involve camera, door locks, gates, temperature control, consequences of malfunction, breakdown of equipments maintenances of building and machines etc.
As the survey reported that Trust failed to tackle an insidious negative culture that tolerated poor standards and a disengagement from managerial and leadership responsibilities, they were required to give priorities to regulation and laws in their operations which was developed by Heal and Safety Executive in order to protect the life of patients and to provide proper care to them. They need to give priority for proper and safe equipments such as wheelchairs, walking aid etc. Hospital is also required to give attention on cleanliness of the building in order to promote and encourage health and safety at workplace.
The risk assessment process will provide several useful information to the hospital which can be use by them for effective decision making about policies and procedures. They can conduct meetings with staff for assessment of risk which will help them to identify the needs and expectations of their staff so that they can provide satisfaction to them and to improve efficiency and performance of workers. Meeting with nurses and other staff of hospital will helps them to identify the risk involved in their operations so that they can take corrective measures in order to reduce them and to improve efficiency and performance of operations. Information gathered through risk assessment process will be use to maximize the well-being of patients.
It helps to identify the needs of patients and to take corrective measures in order to provide proper care and safety to them. Information collected through risk assessment helps in development of effective policies, procedures and principles of good practice dilemmas. It will assist to provide timely and adequate health and care to patients and to provide satisfaction to them. Information can be used to identify the risk involved in the use of equipments and machine which can affects the health of staff. This will help to provide job satisfaction to them as management of hospital will give attention to their health and safety at workplace. Risk assessment process will help to ensure security and safety in hospital. It provides the methods t assess the risk and eliminate of minimize them.
The health and safety policy includes various aspects but here in the case of Mid Staffordshire NHS Trust, care planning has been selected. It highly impact on the health and safety of hospital and its customers. Care planning can be done by conducting meetings with nurses, medical professionals and other staff it helps them to identify their needs and expectations and to satisfy them so that they can perform their responsibilities effectively. It is the set of action which is implemented to solve the issues of staff and customers in order to provide satisfaction to team.
Care planning is focus on the outcome of hospital and their staff. It is a systematic process which is related with future. They can develop the planning and can set standard for staff which they needs to fulfill and if they lack in their performance hospital can take corrective measures in order to provide high quality care and services to their patients. The Mid Staffordshire NHS Trust can use care planning in their operations as the public enquiry has identified that they were failed to listen patients and staff or to ensure the correction of deficiencies.
Hospital can use care planning in which they can set standard of performance for their employees and can provide sufficient training to them so that they can perform their responsibilities effectively. It helps to evaluate the performance of employees and to identify the loop holes in their performance so that hospital can take corrective measures in order to improve efficiency of nurses and other staff. This would help hospital to maintain and provide the proper care, safety and health to their patients in order to maintain their trust with NHS.
It is important for the Mid Staffordshire NHS Trust to identify dilemmas in their operations so that they can provide effective health and safety at workplace to their patients and staff. Problems in the performance can be identified by conducting face to face meetings with the nurses and other medical professionals. The failure of Trust was in part due to their nurses was not hearing their problems of patients which resulted in the death of Gillian Astbury.
They were focus on finance and to achieve status and they ignore the health of patient as they were not providing sufficient training to them to effectively deal with clients. For effectively implementation of policies and procedures they can identify the problems by conducting meeting, conferences with staff. They can also conduct research in the internal environment in order to identify problems in implementation of policies and procedures. It will help them to identify the problems of employees that are associated with the policies. Staff can resist from acceptance of system and policies so they need to identify their issues through meetings and to solve them so that they can effectively implement them.
They can also conduct meetings with their other stakeholders in order to identify their needs and expectations regarding the system and procedures of hospital in order to provide satisfaction to them and to gain their commitment which will help them to successfully implement the policies and strategies. The stakeholders of hospital are community, patients, medical professionals, government. Mid Staffordshire requires to conducts meeting with them and to take their approval prior implementation of policy. It would help them to successfully implementation of policy, system and procedures.
The non-compliances with health and safety legislation highly impact on the care of Mid Staffordshire patients and the workplace. The government of UK has developed various laws and regulations for health and safety of patients at health and social care organizations. These organizations have to follow these regulation and if they non-compliances with these legislations then it will negatively impact on the health of patients and performance of firm.
Mid Staffordshire NHS Trust had no follow the rules and regulations developed by the government and they were not providing proper care to their patients and which were resulted in the death of Gillian Astbury. The death of patients negatively impact on the performance of hospital and it led to a public inquiry in relation to the care received by the patients between 2005 and 2008. Non-compliances with health and safety legislation negatively impact on the financial position of Mid Staffordshire NHS Trust as the death of patients led to the people started going to other hospitals which reduce the profitability of NHS trust.
It also impacted on the reputation of hospital. Patients didn’t like to go at their hospitals as they believed that they were not providing proper health and care to people. The non-compliances of legislation legally also impacted on organization as government forces them to follow all the rules and regulations and to provide proper safety to their patients.
Mid Staffordshire NHS Trust requires to review and monitor their policies and practices and they can use various techniques. Some of them are enumerated:
Audit of risk
They can use risk assessment process in order to review their policies and practices. It would help them to evaluate the risk involved in their system and polices so that they can take corrective measures in order to improve them. Audit of risk will provide important information, which can be use by hospital to improve their policies in order to provide high quality care and services to patients. Monitoring and review of polices would help them to improve efficiency and performance of their staff.
Review of practices
To monitor polices, hospital can review their practices and it would help them to identify the effect of their policies on activities and performance of organization. Mid Staffordshire NHS Trust can use it in order to evaluate their practices and to identify the areas in which they required to improve so that they can take corrective measures in order to enhance their performance and to provide higher level safety and care to their patients.
Learning from experiences
They can also monitor their policies from experience. It would help them to learn and improve polices. It provides important information to them and also helps them to identify need for improvement in system and policies. Experience provides direction and would help Mid Staffordshire to increase their performance and to provide satisfaction to the employees as well as patients.
Hospital can conduct meeting with their staff in order to review and monitor their policies as they will provide the useful information about their policies and will also provide the ideas and suggestion for improvement. This would help them to enhance their performance and to provide satisfaction to patients.
The existence of effective and safety policies and practices can ensure a positive health and safety culture in Mid Staffordshire NHS Trust with the teams, individuals, managers and organization level. The can use effective two way communication in order to provide information to their individual staff so that they can effectively follow those policies in their practices. Hospital can involve managers in implementation of policy in order to provide better understanding to them and to gain their commitment.
They can start team work in which a group of employees will report to an individual which would help them to maintain the performance of employees and to develop a positive health and safety culture in the Mid Staffordshire NHS Trust. Work in a team is the most effective way for implementation of policies and procedures. They can also develop policies at organization level in which all the nurses, medical professionals and other staff would perform their responsibilities effectively and can develop positive health and safety culture in Mid Staffordshire NHS Trust.
The health and safety needs of an individual can placed at the center of practices through training and development, motivation, effective communication. I would conduct effective training and development programs for staff in order to improve their skills so that they can perform their roles and responsibilities effectively to provide higher level of care and safety to patients. I would use effective two way communication and would provide all the necessary information to nurses, medical professionals and other so that they can have proper knowledge about the health and safety policies and regulations developed by government. This would help to provide higher level of care to patients and to provide job satisfaction to employees. I would ensure that people employees should work in group so that they can perform well. I would increase employee’s interaction in order to increase their knowledge and information. This would help to improve their performance. I would ensure that all the employees should follow all the regulations that are developed by government in their duties so that positive health and safety culture can b develop and proper care should provided to patients.
From the above report it can be articulated that health and social care organizations are required to implement health and safety legislations in their operations in order to provide high quality care to patients. In the case of Mid Staffordshire NHS Trust, the employees were not performing their responsibilities effectively as they were not hear the problems of patients which were resulted in the death of a patient and led to public enquiry. They can use risk assessment process in order to identify important information which is required to provide safety to patients. Hospital can also use several monitoring and review techniques in order to reduce risk in the process and to provide high quality care to patients. They can conduct training and development programs in order to improve skills and abilities of patients so that they can perform their roles and responsibilities effectively. Hospital an also use two way communication so that employees can have better understanding about the policies and practices of organization. It would help in development of positive health and safety work culture and provide better services to patients.
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